Carriers are rated from top to bottom in order of their overall approval rating

Want the best?

Roadrunner Dawes #1 in customer satisfaction

Central Freight #2 in customer satisfaction

UPS Freight #3 in customer satisfaction

NOTE: The above carrier ratings are based on hundreds of shipments with the above listed carriers. The on time rating, services offered rating and damage claim ratings are scored on a 10 scale, with 10 being the highest rating. This information was gathered by reports from our customers collected over a long period of time. Some carriers are new to this system so the ratings may be lower on the newer carriers as they are weighted so as not to give them an unfairly high rating. The top three rated carriers have their names in italics. This page will be updated, usually on a monthly basis if any of the above information changes significantly on any carrier. Vending world does not endorse of recommend any of the above carriers over another. Please use this page for information purposes only and make up your own mind as to the carrier that you choose to ship your freight. These statistics are based on our experiences with these carriers only and do not necessarily represent the actual statistics of the companies as a whole on a national basis. Choose your carrier well. Our highest rated carriers (top 3) had minor damage claims in less than 3.4% of all freight moved for our customers. The lowest rated carriers (bottom 2) had minor damage claims at about 9.6% of all freight moved. Please remember than shipping is arranged as a courtesy and that if your item arrives with minor damage you are required to accept delivery and file a freight claim with the carrier. We have found that Saia and USF Bestway have consistently denied almost all damage claims filed against them when damages occur. Please take this into consideration when choosing a carrier.
On time rating is based on how close the shipment delivered compared to the posted delivery time Damage claim rating is based on the percentage of claims filed with the carrier, the more claims the lower the score Pay claim rating is based on how well the carrier pay claims when filed for damage. Services represents the extra services provided by the carrier, such as lift gate, inside delivery and how fast they pay claims. These ratings are usually updated at least once a month based on shipments.

* FedEx Freight will not move snack or food machines due to them not being shipped on pallets. If you are buying a snack or food machine please do not choose this freight company.